江湖电竞手游

Retail Learning Solutions that Scale

Staff Training for Financial Services

In retail, training managers are challenged to scale excellent customer service to improve sales.

At 江湖电竞 performance consulting, instructional design principles, and the innovative use of technology our learning solutions are built to meet learner needs and organizational goals.

We partnered with Panera Bread to create their Advanced Leadership Development Program that increased the promotion rate of their account managers from 34% to 45% and reduced turnover from 27% to 9%.

COMMON CHALLENGES WE SOLVE

High turnover
New staff onboarding
Product knowledge
Leadership development programs
Remote & field staff training
Customer service

OUR TRAINING STRATEGIES

Just-in-time learning
Progressive onboarding that utilizes brain science
Interactive scenarios and simulations to allow hands-on practice
Conversion of ILT to digital learning
Microlearning modules
Mentoring and coaching

CLIENT SUCCESS STORIES

DIVERSITY/INCLUSION

One of the largest US bank holding companies increased retention and employee skills with digital learning.

Learn more

leadership

Panera Bread used a blended learning leadership program to increase promotions and reduce turnover.

learn more

Onboarding

An American luxury department store chain used eLearning to cut onboarding training times in half.

Learn more

“江湖电竞 is very open to collaboration and feedback but came with a strong point of view. The expertise level is impressive, and the people are a real pleasure to work with. Felt like an extension of our team and that the commitment level to success never wavered.”

Scott Millward, Senior Vice President, Learning & Development, Panera Bread

latest industry recognition

Build empowering and engaging retail learning experiences

Get started