I am intrigued by change, a position I come by honestly as an Instructional Designer. The challenge and thrill of designing solutions that influence businesses, people, and processes for the …
“Free Range” Education in Corporate Training
A recent article in the Chronicle of Higher Education cites Glenda Morgan’s findings that university students tend to be “free-range learners.” According to Morgan, this concept defines students’ tendency to …
Making the Most of Feedback in Training Programs
You’ve probably never rolled your eyes at a comment on your work on a company training program or ignored feedback because you “knew better,” right? We can just talk about …
Technology and Its Role in Customer Experience
Last week’s focus was on your business culture and how knowing your client, following some basic rules, asking questions, and learning from your past would help you take the necessary …
Finding Your Voice
I find writing highly enjoyable. So recently, when given a list of topics to consider when writing this blog entry, I was a bit mystified that I felt wordless regarding …
江湖电竞 Announced as 2008 Learning Leader in Vendor Innovation
SALT LAKE CITY (February 2, 2009) — Allen Communication Learning Services was just awarded a Learning Leader award in Vendor Innovation by Bersin & Associates. Based on Bersin & Associates’ …
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