The red exclamation point—it turns up in the morning email routine like a bad penny. It stares at you unblinkingly, telling you that there is something lurking behind that subject …
The Power of Usability Testing for Instructional Design Companies
I am a firm advocate in the practice of usability testing. In my graduate program I studied in depth the design model of rapid prototyping and its inherent connection to …
Storytelling and Training
We are addicted to stories because stories are compelling. Stories entertain us. Stories inform us and tell us right from wrong. Stories make us feel for people or care about …
Making the Most of Feedback in Training Programs
You’ve probably never rolled your eyes at a comment on your work on a company training program or ignored feedback because you “knew better,” right? We can just talk about …
Déjà Vu In The Work of System and ERP Training
Life never gets boring in our industry. Even after over two decades of working as a trainer, I’m still surprised how resistant to change we can be… Recently, Allen completed …
Getting Out of the Dump
A common practice in the world of corporate training is what we affectionately call the “information dump.” You might know what I’m talking about—the courses that are so text heavy …
Seeing the Training for the Trees
The popular philosophical question goes, “If a tree falls in the forest and no one is there to hear it, does it make a sound?” The 18th century Irish philosopher …
The Connection Between Asking Deeper Questions and Impacting Your Business
Every training initiative is the culmination of a series of questions that usually begin with the basic, “How can we improve our sales?”, “Are employees meeting performance standards?” or “Are …
Putting Paper Back into Web-Based Training Design
Be creative. Now. Just figure it out. Faster. Have you ever heard this or felt this way? I have. Working in an industry that is fueled by creativity can be …